Service and maintenance of lighting, LED screens and audio equipment

When technology breaks down, the question is not just who can repair it, but who will understand it. Consumer electronics shops fix TVs and laptops, electricians handle wiring, and professional stage and AV technology is left in no man's land. That is exactly where we work. We service lighting, LED screens, audio and video equipment and control electronics, in the field and in the workshop, regardless of where the equipment was bought. We also repair devices out of warranty and equipment whose seller disappeared from the market long ago, because equipment does not stop being valuable when a piece of paper expires. For rental and event companies we keep a special rhythm; their equipment has to be in the truck by Friday, and an event calendar does not move because of a fault.

Three verticals under one roof

In lighting we repair moving head fixtures, LED floodlights, dimmers and controllers, faults from a burnt-out power supply to a motor that stopped mid-show. On LED screens we replace modules and power supplies, fix dead zones and colors that drift, and return the screen to a calibrated state where the ad can be read, not guessed at. In the audio and video part of the workshop wait amplifiers that hum, mixing consoles with a silent channel, speakers, projectors and players. DMX and Art-Net control electronics we manufacture ourselves, so we fix their faults down to component level, and what we learned building our own devices we apply to everyone else's. We bring projectors back into focus and replace their light sources, and we check the video chain from the player to the last connector, because the culprit is often a cable, not the device.

What service looks like with us

Everything starts with a fault report; you describe what is happening and with which equipment, we give a first estimate and arrange either equipment drop-off or an on-site visit; for permanent installations and large screens the site visit is usually the faster route. Diagnostics looks for the cause, not the symptom, because replacing the first suspicious part can end up charging you for three repairs instead of one. Before any work you receive a proposal with a cost and time estimate, you decide whether to continue, and the repair starts only upon your approval. If a repair is not worth it, we will say so too, along with a suggestion of what to install in place of the old device and how to keep what is still good. For venues where the equipment runs every night we also offer maintenance contracts, regular visits and checks after which the season is met prepared, not with a backlog of faults. After every repair the device goes through a test under load, and returns to work only once it withstands what awaits it in the field, long enough for any hidden problem to give itself away.

Who we most often work for

Equipment comes to our service from clubs and stages, from cafés, restaurants and banquet halls, installations from museums and galleries, screens from shop windows and shopping malls, and devices from rental and event companies for whom every day of downtime costs money. For venue owners we also offer a pre-season check of the whole installation; one visit uncovers most of the faults that would otherwise wait for the worst possible moment. When part of the problem is mechanical, a broken mount, a cracked enclosure, a part no longer sold anywhere, our machine shop makes a replacement piece, so the device is not written off over a scrap of metal. We source parts directly, including through our office in China, which shortens the waiting that at typical repair shops can take longer than the repair itself. We work in Belgrade and across Serbia, and for equipment we have installed on projects across Europe and Asia we provide support remotely and in person when needed.

If your equipment is already showing symptoms, do not wait for it to stop in the middle of an event. Describe the fault and the type of device, by phone or through the contact form, and we will come back with a first estimate and a proposed date. A repair starts with a good description of the fault, and ends with equipment that works like before, often better. With the repair comes advice on how to keep the same fault from returning, because a cause rarely shows up only once.